Terms and condition of use

Third party content

La Trobe Financial is in no way responsible for the content of any website that may be linked to La Trobe Financial's website via hyperlink; whether the hyperlink is provided by La Trobe Financial or by a third party.

Security of your account

Certain parts of this website may be protected by passwords or require a login. You must provide La Trobe with current, complete, and accurate information as prompted by the registration process and agree to regularly update this information to maintain its completeness and accuracy. You must not obtain or attempt to obtain unauthorised access to any part or feature of this website through any means not intentionally made available to you by La Trobe Financial.

You are responsible for maintaining the confidentiality of any account information, user names, logins, passwords, and security questions and answers that you use to access any page or feature on this website. You are responsible for logging off from your account and any protected areas of the website. Further, you are fully responsible for all activities occurring under your accounts, user names, logins, passwords, and security questions and answers including that may result from your negligence, carelessness, misconduct, or failure to use or maintain appropriate security measures. If you become aware of any suspicious or unauthorised conduct concerning your accounts, user names, logins, passwords, or security questions and answers, you should contact La Trobe Financial immediately. La Trobe Financial will not be liable for any loss or damage arising from your failure to comply with this condition of use.

La Trobe Financial takes reasonable steps to preserve the security of your information in accordance with the La Trobe Financial privacy charter. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted). If secure transmission is indicated, La Trobe Financial currently uses 128 bit SSL encryption.

La Trobe Financial regularly reviews developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although La Trobe Financial strives to protect such information, La Trobe Financial cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.

Disclaimer of liability

This website was prepared in good faith and, to the extent permitted by law, we accept no liability whatsoever for any loss or damage arising in connection with access to this website, howsoever arising.

In particular, we do not accept liability arising in connection with:
  • any errors or omissions;
  • information being out of date;
  • access to the website being unavailable;
  • viruses and any damage to your equipment or data as a result of accessing or downloading information from the website; any information, website or link created by a third party.

Modification and Monitoring of Website

La Trobe Financial reserves the right to change these Terms and Conditions at any time. We suggest that you check these terms, periodically, for changes. La Trobe Financial expressly reserves the right to monitor use of this website.

Accuracy of the information provided

The information contained in this website is given by La Trobe Financial in good faith is believed to be accurate as at the time of compilation. Changes in circumstances, including the unlawful interference and unauthorised tampering, after the date of publication may impact on the accuracy of the information. Subject to relevant laws, neither La Trobe Financial or any other company in the group, nor any directors or employees give any warranty or representation as to the accuracy, reliability or completeness of the information.

The information on this website is current at the time of posting, however, may be subject to change at any time.

Collection of IP addresses

It is necessary for La Trobe Financial to collect your IP address for your interaction with various parts of the La Trobe website. Your IP address is the identifier for your computer when you are using the internet.

For instance, La Trobe Financial collects and stores your IP address when you log into La Trobe Online. We store your IP address for security and audit purposes. Your IP address will not be used by us or released to any third party except in the case of security, inappropriate behaviour or fraud issues, such as unauthorised access to your or our computer systems or fraudulent transactions.

Acceptance and changes to Terms of Use

You acknowledge and accept that your use of the La Trobe Financial Web Site indicates your acceptance of these Terms of Use.

These are the current Terms of Use. They replace any other terms of use for the La Trobe Financial Web Site published on the La Trobe Web Site to date. La Trobe Financial may at any time vary the Terms of Use by publishing the varied Terms of Use on the La Trobe Financial Web Site. You accept that by doing this, La Trobe has provided you with sufficient notice of the variation.

La Trobe Financial reserves any rights not expressly granted in these Terms of Use.